1. Refund Eligibility

Customers are eligible for a refund under the following circumstances:

If there is a dispute or discrepancy with the payment made through our platform.

If the customer has filled out the Return & Refund Form with all the required details and submitted it to us via email for review.

2. Refund Process:

Upon receiving a refund request, our respective department will conduct an inquiry within 2-3 working days.

We take all claims seriously and implement best practices to ensure fair resolution.

In the event of a refund request, customers can request a refund of half the amount paid by filling out the Refund Form and sending it to us via email.

After receiving the report from our designated department, we will process the refund accordingly.

3. Notification of Refund Request:

Once we receive your refund request, we will send you an email to acknowledge the receipt of your request.

We will notify you of the approval or rejection of your refund request.

4. Refund Process:

If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

5. Late or Missing Refunds:

If you have not received your refund within the specified timeframe, please first check your bank account.

If the refund is not yet posted, contact your credit card company, as it may take some time for the refund to be processed.

If you have completed the above steps and still have not received your refund, please contact us at +92 (333) 315-7859 for further assistance.

This Refund & Return Policy is subject to change without prior notice. By using our online payment platform, you agree to abide by the terms and conditions outlined in this policy.

For any inquiries or assistance regarding refunds, please do not hesitate to contact us. Your satisfaction is our priority.

Thank you

Sincerely,

Dr. Shohab Hyder Shaikh